My sims card was lost got new cell want to use old number

GetHuman637789's customer service issue with NET 10 from April 2018

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Help with my NET 10 issue
Before contacting them, items GetHuman637789 may need:
PIN on Account, Account Holder Name, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
GetHuman637789's next move: have a NET 10 rep call.
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The issue and preferred resolution, in GetHuman637789's own words:
The problem I ran into: My sims card was lost got new cell want to use old number
I trust that NET 10 will make this right and come up with a resolution that is fair.
Help with my NET 10 issue
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NET 10

Customer service issue
Reported by GetHuman637789
Apr 28th, 2018 - 3 mons ago
I have an issue with NET 10 too
Not resolved
Seen by 17 customers so far
Similar issue to 442 others
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Timeline
GetHuman637789 started working on this issue
Apr 28th 5:08pm