I was trying to place an order with Myntra on the **th of September. The payment got de...

GetHuman5328141's Refund a Charge issue with Myntra from October 2020

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The issue in GetHuman5328141's own words
I was trying to place an order with Myntra on the **th of September. The payment got debited and was successful but the order didn't get placed. Right then the prices of the products I had shopped for increased. I sought help from your customer care on the same. The person said I will get my refund for the order that did not get placed within ** hrs and I will have to place a brand new order for the same items. I did that as well. But today when I called to check for the refund status, your executive said you haven't received the money. I have checked with my banking partner and UPI platform as well. There is a God **** id for the transaction that happened. How can you claim you have not received the payment? What kind of joke is this? Need you initiate the refund at the earliest. This is extremely disappointing.

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Myntra

Refund a Charge issue
Reported by GetHuman5328141
Oct 3rd, 2020 - a year ago
Not resolved
Seen by 12 customers so far
Similar issue to 5774 others
0 customers following this

Timeline

GetHuman5328141 started working on this issue
Oct 3rd, 2020 9:35am
GetHuman5328141 indicated the issue is not fixed yet.
Oct 3rd, 2020 3:04pm

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