Hello,**I had ordered a night suit of Kanvin brand which clearly was not the same colou...

GetHuman-shilpave's customer service issue with Myntra from January 2019

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The issue in GetHuman-shilpave's own words
Hello,**I had ordered a night suit of Kanvin brand which clearly was not the same colour showed in the picture. I made the return request and the garment was collected. However, i have not received the refund, instead I receive an email stating that quality check failed. I demand an explanation for this as i can guarantee that all tags were there on the garment as it is and i returned it as I received it. I also spoke to Myntra’s customer care executive and they were suppose to get back to me which apparently nobody did. I have spent enough money shopping on Myntra App and jabong app but this is happening for the first time. I would like my money refunded. I want to speak to an executive asap.**Thank you.*Shilpa Sodhi
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Myntra

Customer service issue
Reported by GetHuman-shilpave
Jan 4th, 2019 - 4 mons ago
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Jan 4th 1:35pm