Last Saturday I went online and agreed to pay for one month of my life for background c...

GetHuman-sharenc's customer service issue with Mylife.com from July 2018

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The issue in GetHuman-sharenc's own words
Last Saturday I went online and agreed to pay for one month of my life for background checks. Seemed like a good idea since I had received several messages that I was being scanned and negative info was on my background check. My spouse was angry and upset that we were charged $* plus over $** for one year subscription which I did not know about or approve. I did not order this service and called first thing next day to cancel and ask for a refund. The operator agreed, reluctantly to refund my money. It has been six business days and no refund. I must have a full refund to my Visa card immediately. Your charges are the same as theft to me and I demand full refund immediately. Please notify me when it is complete.

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Mylife.com

Customer service issue
Reported by GetHuman-sharenc
Jul 10th, 2018 - 5 years ago
Fixed
Seen by 15 customers so far
Similar issue to 259 others
0 customers following this
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Timeline

GetHuman-sharenc started working on this issue
Jul 10th, 2018 4:04am
GetHuman-sharenc indicated the issue is not fixed yet.
Jul 10th, 2018 5:54am
GetHuman-sharenc indicated the issue is not fixed yet.
Jul 10th, 2018 5:56am