Movie Pass has not allowed my husband or I (both customer's with a year's pre-paid subs...

GetHuman-ckidjb's customer service issue with MoviePass from December 2018

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The issue in GetHuman-ckidjb's own words
Movie Pass has not allowed my husband or I (both customer's with a year's pre-paid subscription) to see ANY movie in over a month. Checking in the early morning shows one or possibly two options, but after midday "No further screenings are available." Regardless of which theatre we try. *This is theft of our subscription fee for product not delivered as promised.**Our subscription is worthless, and we would like a refund of our money!
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MoviePass

Customer service issue
Reported by GetHuman-ckidjb
Dec 3rd, 2018 - a mon ago
I have an issue with MoviePass too
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Seen by 2 customers so far
Similar issue to 3677 others
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Timeline
GetHuman-ckidjb started working on this issue
Dec 3rd, 2018 7:33pm