The movie had * times available at the theater by my house * hour ago and when I got to...
GetHuman-oswinger's customer service issue with MoviePass from November 2018
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The issue in GetHuman-oswinger's own words
The movie had * times available at the theater by my house * hour ago and when I got to the theater, all showings are gone. I had to pay $** for two tickets when we both have moviepass. I stuck by you guys with all the ****** service changed when everyone was choosing to be refunded because I’m ok with obscure movies a month, but this is now another level of ****** service. At this point, I want to cancel both of the accounts I purchased and get refunded whatever the prorated amount is. This is bullshit and you guys handle yourselves well about *% of the time.
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