The movie had * times available at the theater by my house * hour ago and when I got to...

GetHuman-oswinger's customer service issue with MoviePass from November 2018

3509 similar
0 following
Help with my MoviePass issue
First: share to improve GetHuman-oswinger's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-oswinger's next move: talk to MoviePass when they open.
MoviePass's call center is closed now. We will send GetHuman-oswinger a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-oswinger may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-oswinger's own words
The movie had * times available at the theater by my house * hour ago and when I got to the theater, all showings are gone. I had to pay $** for two tickets when we both have moviepass. I stuck by you guys with all the ****** service changed when everyone was choosing to be refunded because I’m ok with obscure movies a month, but this is now another level of ****** service. At this point, I want to cancel both of the accounts I purchased and get refunded whatever the prorated amount is. This is bullshit and you guys handle yourselves well about *% of the time.
GetHuman-oswinger did not yet indicate what MoviePass should do to make this right.
I have an issue with MoviePass too
How GetHuman-oswinger fixed the problem
We are waiting for GetHuman-oswinger to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get MoviePass's attention and get better help faster. Tap below to get started.
Having MoviePass issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would MoviePass email you?
This email address isn't valid
Follow this issue
See how GetHuman-oswinger fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-oswinger
Nov 3rd, 2018 - a mon ago
I have an issue with MoviePass too
Not resolved
Seen by 2 customers so far
Similar issue to 3509 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-oswinger started working on this issue
Nov 3rd 11:12pm