Movie Pass is cheating customers. They changed the program from ability to seeing a mo...

GetHuman1357437's customer service issue with MoviePass from October 2018

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The issue in GetHuman1357437's own words
Movie Pass is cheating customers. They changed the program from ability to seeing a movie every day to a program in which is is nearly impossible to see a movie. They won't issue pro-rated refunds for services that customers have paid for and they don't provide. They have no integrity and are cheating customers by bait and switch. Customer service is not helpful and their escalation department didn't care. This is a sham company that is losing money because their original model didn't work and now they are cheating customers.
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MoviePass

Customer service issue
Reported by GetHuman1357437
Oct 16th, 2018 - 2 mons ago
I have an issue with MoviePass too
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Seen by 10 customers so far
Similar issue to 3430 others
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Timeline
GetHuman1357437 started working on this issue
Oct 16th 10:31pm