You guys charged my account but when I go to the app it still shows the message “you wi...

GetHuman1332986's customer service issue with MoviePass from October 2018

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The issue in GetHuman1332986's own words
You guys charged my account but when I go to the app it still shows the message “you will be opted in on ****” and I haven’t been able to use it yet. Please fix this.
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MoviePass

Customer service issue
Reported by GetHuman1332986
Oct 12th, 2018 - 2 mons ago
I have an issue with MoviePass too
Not resolved
Seen by 12 customers so far
Similar issue to 3379 others
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Timeline
GetHuman1332986 started working on this issue
Oct 12th 4:18pm