I recently received an email about cancelling my annual subscription and receiving the...

GetHuman1049578's customer service issue with MoviePass from August 2018

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The issue in GetHuman1049578's own words
I recently received an email about cancelling my annual subscription and receiving the remaining refund. I tried cancelling my subscription through the email, but it would not recognize my credentials, even after changing my password twice. I cancelled my movie pass subscription through the app and would like to make sure I still receive the refund.
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MoviePass

Customer service issue
Reported by GetHuman1049578
Aug 29th, 2018 - a yr ago
I have an issue with MoviePass too
Fixed
Seen by 7 customers so far
Similar issue to 3010 others
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Timeline
GetHuman1049578 started working on this issue
Aug 29th, 2018 1:19am
GetHuman1049578 indicated the issue is not fixed yet.
Aug 29th, 2018 1:30pm
GetHuman1049578 indicated the issue is not fixed yet.
Aug 30th, 2018 2:20am