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GetHuman-sisiwor's customer service issue with MoviePass from August 2018

Help with my MoviePass issue
The issue in GetHuman-sisiwor's own words
I have cancelled my MoviePass on Aug. **th, and my account shows inactive on Aug. **th. However, I was still charged by $*.** on Aug. **th with my MoviePass unavailable to use. Please either make my Movie Pass available to use until Sep. ** since you've charged or refund the charge. Thanks.
My movie pass account currently still in inactive status and cannot log in.
GetHuman-sisiwor did not yet indicate what MoviePass should do to make this right.
I've been used MoviePass for * months.
I have an issue with MoviePass too
How GetHuman-sisiwor fixed the problem
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MoviePass

Customer service issue
Reported by GetHuman-sisiwor
Aug 23rd, 2018 - 4 mons ago
I have an issue with MoviePass too
Fixed
Seen by 5 customers so far
Similar issue to 2853 others
0 customers following this
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Timeline
GetHuman-sisiwor started working on this issue
Aug 23rd 8:36pm
GetHuman-sisiwor indicated the issue is not fixed yet.
Aug 24th 4:06pm
GetHuman-sisiwor indicated the issue is not fixed yet.
Aug 24th 4:11pm