My credit card expired in July. When I tried to update it, the app wouldn’t let me stat...

GetHuman-cmanlov's customer service issue with MoviePass from August 2018

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The issue in GetHuman-cmanlov's own words
My credit card expired in July. When I tried to update it, the app wouldn’t let me stating that my account was inactive and asked me to update my credit card info. I then logged out in hopes of fixing this glitch. This only made it worse. I am now locked out of my account. Every time I try to log in, it asks me to reactivate my account. When I go through the process of reactivating the account, the system won’t let me because it thinks I already have an account connected and am trying to open a new one. I’m planning on seeing a movie tonight (*******) and would love for my account to be fixed. Can someone unlock my account.
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Customer service issue
Reported by GetHuman-cmanlov
Aug 21st, 2018 - 3 mons ago
I have an issue with MoviePass too
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Seen by 2 customers so far
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GetHuman-cmanlov started working on this issue
Aug 21st 8:23pm