Movie pass app is up to date but I went in today and majority of the movies in the box...

GetHuman976881's customer service issue with MoviePass from August 2018

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The issue in GetHuman976881's own words
Movie pass app is up to date but I went in today and majority of the movies in the box office are not an option when I click on my theater. They are on the main screen but then I click on them and it says “there are no available screenings in your location today.” My boyfriend’s account and app work just fine and show all the showing for this evening but mine seems to think movie theaters are only showing the new releases. Like I’ve said before, app is up to date.
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MoviePass

Customer service issue
Reported by GetHuman976881
Aug 10th, 2018 - a yr ago
I have an issue with MoviePass too
Not resolved
Seen by 2 customers so far
Similar issue to 2396 others
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Timeline
GetHuman976881 started working on this issue
Aug 10th, 2018 8:14pm