After I buy ticket the site asks for a picture of ticket stub. I use the camera button...

GetHuman-suevoss's customer service issue with MoviePass from June 2018

Help with my MoviePass issue
After I buy ticket the site asks for a picture of ticket stub. I use the camera button. It takes a picture , I press submit. It worked on an amc ticket, but not on a Cin*polis ticket or regal.*What can be done to fix problems
I trust that MoviePass will make this right and come up with a resolution that is fair.
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MoviePass

Customer service issue
Reported by GetHuman-suevoss
Jun 25th, 2018 - 2 mons ago
I have an issue with MoviePass too
Fixed
Seen by 12 customers so far
Similar issue to 1034 others
0 customers following this
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Timeline
GetHuman-suevoss started working on this issue
Jun 25th 2:55pm
GetHuman-suevoss indicated the issue is not fixed yet.
Jun 26th 4:16pm
GetHuman-suevoss indicated the issue is not fixed yet.
Jun 28th 4:07pm