Hi there, I had a moviep*** subscription and tried to cancel it out the day before it c...

GetHuman-tongaboy's customer service issue with MoviePass from June 2018

Help with my MoviePass issue
Hi there, I had a moviep*** subscription and tried to cancel it out the day before it charged me another month. It didn't cancel and said something to the fact that the movie p*** will continue til the last day of subscription. So i canceled it today, but couldn't get in my last movie today. Plus my band says it is pending $*.** which tells me that you already re subscribed my p***. I would like to keep my p*** if this is the case.
I trust that MoviePass will make this right and come up with a resolution that is fair.
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MoviePass

Customer service issue
Reported by GetHuman-tongaboy
Jun 25th, 2018 - 2 mons ago
I have an issue with MoviePass too
Fixed
Seen by 4 customers so far
Similar issue to 1028 others
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Timeline
GetHuman-tongaboy started working on this issue
Jun 25th 2:38am
GetHuman-tongaboy indicated the issue is not fixed yet.
Jun 26th 4:29am
GetHuman-tongaboy indicated the issue is not fixed yet.
Jun 26th 4:29am
GetHuman-tongaboy indicated the issue is not fixed yet.
Jun 26th 4:30am