Yesterday while trying to go see a movie my MoviePass App kept saying “failed to make r...

GetHuman-brookjm's customer service issue with MoviePass from May 2018

378 similar
0 following
Help with my MoviePass issue
First: share to improve GetHuman-brookjm's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-brookjm's next move: talk to MoviePass when they open.
MoviePass's call center is closed now. We will send GetHuman-brookjm a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-brookjm's own words
Yesterday while trying to go see a movie my MoviePass App kept saying “failed to make reservation “. I call the customer service number ** (***) ***-***** at aprx *:**pm and the record I said it was after hours,however the website says they are open till **pm. The voicemail recording said to use the app to chat with a customer service representative so I did an NEVER received a response. Talk about customer service. I’m at the movie theatre and they said they can’t help me because the ticket goes through a third party. I had zero help through movie pass. I paid for my ticket and I expect movie pass to reimburse me.
GetHuman-brookjm did not yet indicate what MoviePass should do to make this right.
I have an issue with MoviePass too
How GetHuman-brookjm fixed the problem
We are waiting for GetHuman-brookjm to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get MoviePass's attention and get better help faster. Tap below to get started.
Having MoviePass issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would MoviePass email you?
This email address isn't valid
Follow this issue
See how GetHuman-brookjm fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-brookjm
May 22nd, 2018 - 6 mons ago
I have an issue with MoviePass too
Not resolved
Seen by 5 customers so far
Similar issue to 378 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name, Email, Phone number or other identifying information
GetHuman-brookjm started working on this issue
May 22nd 12:29pm