my moviepass card downloads payment for the movie i choose but then charges it to my credit card

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I was trying to do something, and ran into a problem.
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I have an issue with MoviePass too
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MoviePass

Customer service issue
Reported by GetHuman-hammondp
Feb 9th, 2018 - 9 mons ago
I have an issue with MoviePass too
Not resolved
Seen by 20 customers so far
Similar issue to 3592 others
0 customers following this
Timeline
GetHuman-hammondp started working on this issue
Feb 9th 6:44pm
GetHuman-hammondp indicated the issue is not fixed yet.
Feb 12th 10:04pm