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Before contacting them, items GetHuman2596093 may need:
Order Confirmation Number, Date of Birth, Email on Account, Phone Number, Name of Account Holder, Billing Address, and Address of Motel 6
Top Tip from another customer
There are many ways to submit a complaint to DirectTV but the best option is to call in. If you call into DirectTV you are more likely to get a strong resolution than using http://www.directv.com/DTVAPP/global/contentPageNR.jsp?assetId=P1700006.
The issue in GetHuman2596093's own words
Yes I'm coming about an issue I had November **th of last year at your Canton Georgia location and I would have addressed it then but my wife thought it would be best if I let my head get clear and would not benefit from being angry so she said the next time we had to stay in Canton then I could address the issue with y'all and it was over a pizza delivery guy who brought a pizza to our room after we'd already canceled and it upset him so he went to y'all's Lobby on his way out and told you I was manager that we were smoking cigarettes in our room neither one of us smoke but yet your manager and security or head made maintenance man came to my room and knocked on the door came in seemed there was no cigarette smoke no cigarettes at all and yet still give us a hard time and hassled us and told us we would be ejected from the hotel if another complaint had happened we do not smoke cigarettes neither one of us this was all over a pizza delivery guy being upset but your management team did not want to clarify this or take it up with the delivery department from the pizza place and I was extremely disappointed in their service in the way they come upstairs and handled it so I would want to make an official Complaint we are visiting relatives in Canton again today and want to give you guys another shot but not without some kind of apology or compensation for what was a horrific incident in front of My Wife and Kids I have reserved a room at the Motel * in question and will be checking in today if you guys wanted to compensate us or have someone apologize or some form of action so that we don't feel that we will be put through the same type of service thank you and my name is Joshua Hamby you can cross-reference it to November **th when this incident took place
GetHuman2596093 did not yet indicate what Motel 6 should do to make this right.
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