I have been staying at motel * for a month and have to continue to stay until I find ho...

GetHuman2315556's customer service issue with Motel 6 from February 2019

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The issue in GetHuman2315556's own words
I have been staying at motel * for a month and have to continue to stay until I find housing. I am ** years old have Stage * Colon Cancer plus many other medical issues. My Pension check comes in tomorrow *-**-** and I reserved another week. We are expecting a storm tomorrow and the only recourse I have is to stay in my car overnight with my son and my dog. We have a lot of belongings and I was told I had to pack everything and leave today. How am I suppose to fit all of my things plus ourselves in a small car and sleep in it overnight? I don't understand why I can't leave my things in the same room I reserved. It will be bad enough staying in a car during a storm with my medical problems let alone with a packed car. Please respond asap as I'm suppose to be out of here by **:** am est. The hotel has my credit card number on file so why can't they just charge my card with my permission as soon as my pension is in there. Also in my condition I need a bathroom and where am I going to find that sleeping in a car?

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Motel 6

Customer service issue
Reported by GetHuman2315556
Feb 27th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 1939 others
0 customers following this

Timeline

GetHuman2315556 started working on this issue
Feb 27th, 2019 12:48pm