Checked in to Garth rd motel * in Baytown tx on *** ****. First could not get in the ro...

GetHuman-ltcaptjd's customer service issue with Motel 6 from December 2018

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The issue in GetHuman-ltcaptjd's own words
Checked in to Garth rd motel * in Baytown tx on *** ****. First could not get in the room because the lock would not work. Then discovered the tv didn't work. After wasting am hour at the end of a long day dealing with the desk and maintenance, went to dinner. Maintenance had offered to switch me to another room, and after a brief inspection discovered a foul order in the replacement room and declined to take it. Not getting any resolve from the desk asked for the manager who was conveniently unavailable. If I had the energy I would leave right now. Further inspection reveals dirty stained bed sheets, filth under the bed including bugs. A non working bath exhaust fan , mold that has been painted over, and most alarming a missing security bolt. This hotel should be closed down, I have stayed at plenty of motel *s and this one is the worst. I plan to stop payment on the credit card charge, and just hope we won't contract bugs or be broken into. Complaint will be filed with appropriate county authorities in the morning.
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Motel 6

Customer service issue
Reported by GetHuman-ltcaptjd
Dec 3rd, 2018 - 6 mons ago
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GetHuman-ltcaptjd started working on this issue
Dec 3rd, 2018 1:26am