There was a roaches I'm the room and when I went to pay and was told I could check in a...

GetHuman-luzaguer's customer service issue with Motel 6 from November 2018

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The issue in GetHuman-luzaguer's own words
There was a roaches I'm the room and when I went to pay and was told I could check in again at *** so I've been waiting outside* hours I go in and the GM tells me that she can not rent to me because when they cleaned the room that the towels where stained and I told her that I had dyed my hair a couple of days before and she said that today when they went in the towels where stained that they could not get the stains out and that was considered damage so I told her why she didn't tell me about the incident the day before when I had came down and she's the one that told me they would have to put that room down so they would have to switch us to another room but I wouldn't be able to check in to * she said because she hadn't seen me she had just seen my husband I told her that we had been waiting here for * hours for a room we checked in since last Friday why hadn't she said anything about the towels because the other towels had been satined and I've had to waste money on cab rides that I didn't need to spend some didn't get compensated for the roaches that we're in the room and I have pix of them also she is very rare de she siad that they didn't have rooms at that moment to put me in another room but other people where coming to rent rooms and she had rooms for them I would like compensate for the room I had to stay in with roaches and I should get a free stay for wasting my time all afternoon now I have to ride around in a cab until I find a room
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Motel 6

Customer service issue
Reported by GetHuman-luzaguer
Nov 2nd, 2018 - a mon ago
I have an issue with Motel 6 too
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Seen by 2 customers so far
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GetHuman-luzaguer started working on this issue
Nov 2nd 8:56pm