When I was at the Motel * at **** Cerrillos rd Santa fe NM, this morning, one of the gu...

GetHuman1399050's customer service issue with Motel 6 from October 2018

12 views | 1197 similar | 0 following
Help with my Motel 6 issue
Next: our robot will wait on hold for GetHuman1399050 to get a Motel 6 rep on the line!
Always use the GetHuman Phone to call Motel 6. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1399050's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1399050 may need:
Order Confirmation Number, Date of Birth, Email on Account, Phone Number, Name of Account Holder, Billing Address, and Address of Motel 6
The issue in GetHuman1399050's own words
When I was at the Motel * at **** Cerrillos rd Santa fe NM, this morning, one of the guest come into the lobby and started to make racial remarks about my adopted daughter being Native American, and calling me a liar that she was not full blooded Native American. As all this was going on, the staff behind the counter (Donny) didn't make any attempt to defuse the situation. Even when I was walking out the door he let the other customer keep making racial remarks about my daughter. Is this standard practice with you'r hotel chain? I have stayed at other hotels before, and when someone started any problems, the staff would bring it to a holt. Donny did nothing. I don't appreciate you'r hotel staff allowing guest make racial remarks about others. Mark

GetHuman1399050 did not yet indicate what Motel 6 should do to make this right.

How GetHuman1399050 fixed the problem

We are waiting for GetHuman1399050 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Motel 6's attention and get better help faster. Tap below to get started.
Having Motel 6 issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1399050 fixes it.
This email address isn't valid

Motel 6

Customer service issue
Reported by GetHuman1399050
Oct 23rd, 2018 - 3 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 1197 others
0 customers following this

Timeline

GetHuman1399050 started working on this issue
Oct 23rd, 2018 7:29pm