When I was at the Motel * at **** Cerrillos rd Santa fe NM, this morning, one of the gu...
GetHuman1399050's customer service issue with Motel 6 from October 2018
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Help with my Motel 6 issue
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The issue in GetHuman1399050's own words
When I was at the Motel * at **** Cerrillos rd Santa fe NM, this morning, one of the guest come into the lobby and started to make racial remarks about my adopted daughter being Native American, and calling me a liar that she was not full blooded Native American. As all this was going on, the staff behind the counter (Donny) didn't make any attempt to defuse the situation. Even when I was walking out the door he let the other customer keep making racial remarks about my daughter. Is this standard practice with you'r hotel chain? I have stayed at other hotels before, and when someone started any problems, the staff would bring it to a holt. Donny did nothing. I don't appreciate you'r hotel staff allowing guest make racial remarks about others. Mark
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