I wanted to check in .Goleta Ca. At *.** pm. Well past check in time. The girl at the...

GetHuman1040016's customer service issue with Motel 6 from August 2018

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The issue in GetHuman1040016's own words
I wanted to check in .Goleta Ca. At *.** pm. Well past check in time. The girl at the desk said not available. I asked for a room neat the pool downstairs .. she said not ready. I walked passed at least * rooms and looked in the window. They all looked cleaned. I then asked her can I have one of these rooms they look cleaned. She said . No I can call you back though. She never called back. Now at *.** pm. I called she said can u put you on hold , ? So then I looked at other hotels around the area and found Best Western avail. With free breakfast and free happy hour. . The motel * worker just recently called me back and said the room is now ready . I said sorry I found a better deal. And with more amenity. . I feel she could have checked me in at *. ** pm. I mean check in time is *.*ppm. Correct?

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Motel 6

Customer service issue
Reported by GetHuman1040016
Aug 27th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 806 others
0 customers following this


GetHuman1040016 started working on this issue
Aug 27th, 2018 12:57am