I went out to my car and forgot the card key in the room. My husband was asleep and not...
GetHuman1037716's customer service issue with Motel 6 from August 2018
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Order Confirmation Number, Date of Birth, Email on Account, Phone Number, Name of Account Holder, Billing Address, and Address of Motel 6
The issue in GetHuman1037716's own words
I went out to my car and forgot the card key in the room. My husband was asleep and not answering the door. I went to the office to get another one and the lady refused because the room was in my husband's name. I even told her to look at my liscence, it has the same last name, the same address, all of that. She refused said "company policy won't allow it". If that is so, it's a horrible policy, I had to stand out side beating on the door so hard that it hurt my hand for a while til my husband woke up and let me in. It is the north Springfield location, off of glenstone. I am furious about this ordeal, I was going to start renting a room here every weekend, I certainly will not be doing that now. My self and the company I work for will not be using motel * again after this if that is your policy even for spouses.
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