I paid top dollar in high season for a room in Newport, R.I.**. Room not ready @ *pm...
GetHuman-rberson's customer service issue with Motel 6 from July 2018
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The issue in GetHuman-rberson's own words
I paid top dollar in high season for a room in Newport, R.I.**. Room not ready @ *pm.**. A*C stuck on high, room frigid without any, came home with damp clothes.**. Ice machine broken.**. BED NOT CHANGED! Long hairs, not mine!**. Receipt provided has different $$$ than I paid. **. Manager unavailable to explain $$$ difference for entire stay: not here yet, and already left.**. Doors dented, cracked, peeling.**. Small children of employees wandering corridors unsupervised.**This is a partial list. *I am still nauseated and disgusted that someone MADE the bed without CHANGING the bed.**I want a refund immediately for the overpayment. I want a partial refund for the unacceptable conditions.**I complained to Guest Relations as advised by your Facebook page. Was told first that my reservation was cancelled and I had never stayed there. Lady said to expect phone call. No call. No answer. After that, Facebook guy doesn't answer, either.**My next step will be to dispute the charge. Feel free to respond.**Reservation under my husband's name: Mark Schleider.
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