I paid top dollar in high season for a room in Newport, R.I.**. Room not ready @ *pm...

GetHuman-rberson's customer service issue with Motel 6 from July 2018

2 views
 | 
597 similar
 | 
0 following
Help with my Motel 6 issue
First: share to improve GetHuman-rberson's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-rberson to get a Motel 6 rep on the line!
Always use the GetHuman Phone tocall Motel 6. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-rberson may need:
Order Confirmation Number, Date of Birth, Email on Account, Phone Number, Name of Account Holder, Billing Address, and Address of Motel 6
The issue in GetHuman-rberson's own words
I paid top dollar in high season for a room in Newport, R.I.**. Room not ready @ *pm.**. A*C stuck on high, room frigid without any, came home with damp clothes.**. Ice machine broken.**. BED NOT CHANGED! Long hairs, not mine!**. Receipt provided has different $$$ than I paid. **. Manager unavailable to explain $$$ difference for entire stay: not here yet, and already left.**. Doors dented, cracked, peeling.**. Small children of employees wandering corridors unsupervised.**This is a partial list. *I am still nauseated and disgusted that someone MADE the bed without CHANGING the bed.**I want a refund immediately for the overpayment. I want a partial refund for the unacceptable conditions.**I complained to Guest Relations as advised by your Facebook page. Was told first that my reservation was cancelled and I had never stayed there. Lady said to expect phone call. No call. No answer. After that, Facebook guy doesn't answer, either.**My next step will be to dispute the charge. Feel free to respond.**Reservation under my husband's name: Mark Schleider.
GetHuman-rberson did not yet indicate what Motel 6 should do to make this right.
I have an issue with Motel 6 too
How GetHuman-rberson fixed the problem
We are waiting for GetHuman-rberson to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Motel 6's attention and get better help faster. Tap below to get started.
Having Motel 6 issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-rberson fixes it.
This email address isn't valid

Motel 6

Customer service issue
Reported by GetHuman-rberson
Jul 28th, 2018 - 10 mons ago
I have an issue with Motel 6 too
Not resolved
Seen by 2 customers so far
Similar issue to 597 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-rberson started working on this issue
Jul 28th, 2018 2:48pm