Hello, my name is Alana Kocho. I am staying at the Destin Motel *. I came in at *pm to...

GetHuman-alanakoc's customer service issue with Motel 6 from July 2018

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The issue in GetHuman-alanakoc's own words
Hello, my name is Alana Kocho. I am staying at the Destin Motel *. I came in at *pm to see if I can early check in, and the front desk lady said there was none available and there will be one when we come back after *pm.**I come in to pick up the key and there were no rooms clean for my stay. I waited * hours in the lobby, as I saw other customers being checked in. I waited patiently. Finally after * hours, I had asked if there was a room ready for me. Still no room. I had asked to speak to a manager and he was the manager and he was unable to help. **I am a frequent, loyal customer and I am very disastified with the beginning of my vacation and stay with motel *. I had to cancel my sunset excursion and dinner reservations because of this mess.
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Motel 6

Customer service issue
Reported by GetHuman-alanakoc
Jul 24th, 2018 - 10 mons ago
I have an issue with Motel 6 too
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Seen by 5 customers so far
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Items needed
Order Confirmation Number
Date of Birth
Email on Account
Phone Number
Name of Account Holder
Billing Address
Address of Motel 6
Timeline
GetHuman-alanakoc started working on this issue
Jul 24th, 2018 12:53am
GetHuman-alanakoc indicated the issue is not fixed yet.
Jul 25th, 2018 1:53am