Again I've sent money to South Africa to my daughter.. And again Standard Bank is not r...

GetHuman1687849's customer service issue with Moneygram from December 2018

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The issue in GetHuman1687849's own words
Again I've sent money to South Africa to my daughter.. And again Standard Bank is not releasing the money.*I did this transfer online..*My daughter picks up this money regularly at standard Bank...*They made her open an account even.*Now the say, that Her name should be in full,,Joanna Candice Crozier.*Well on line there no place for this full name,*I put Joanna C Crozier. They refuse to release the money.**nd time this happened.. I'm getting fed up with this service.*I've phone you, and you can't even help me!*What's the point of this service if you don't get the money....*My daughter has her ID with, Names and every thing...*This is not right. Ref no *********I need this sorted out...*There is no other place to pick up?
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Moneygram

Customer service issue
Reported by GetHuman1687849
Dec 4th, 2018 - a mon ago
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Seen by 4 customers so far
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Timeline
GetHuman1687849 started working on this issue
Dec 4th, 2018 4:12pm