I just opened an account with money gram to send a rent deposit for an apartment and th...

GetHuman-misszucc's customer service issue with Moneygram from August 2018

22 views | 1012 similar | 0 following
Help with my Moneygram issue
Next: our robot will wait on hold for GetHuman-misszucc to get a Moneygram rep on the line!
Always use the GetHuman Phone to call Moneygram. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-misszucc's own words
I just opened an account with money gram to send a rent deposit for an apartment and the money was taken from my account by money gram and then this morning I was told the transaction was cancelled and my account was closed and I could no longer use moneygram ... they refuse to tell me why it was closed only they were not comfortable with the transaction ... what ever the **** that means... I’m very upset that I tried moneygram in good faith only to be treated like I was a criminal and told I could no longer use money gram not that I would want to after this but I do believe I deserve a REAL explanation and my money returned immediately not have to wait *-** Business days when it took Moneygram all of * seconds to take it out of my account ... I was treated terribly by Moneygram and will definitely warn others against using your services

GetHuman-misszucc did not yet indicate what Moneygram should do to make this right.

How GetHuman-misszucc fixed the problem

We are waiting for GetHuman-misszucc to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Moneygram's attention and get better help faster. Tap below to get started.
Having Moneygram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-misszucc fixes it.
This email address isn't valid

Moneygram

Customer service issue
Reported by GetHuman-misszucc
Aug 18th, 2018 - 4 years ago
Fixed
Seen by 22 customers so far
Similar issue to 1012 others
0 customers following this
Items needed
Payment tracking number
Sender's name
Receiver's name
Amount of transfer

Timeline

GetHuman-misszucc started working on this issue
Aug 18th, 2018 5:49pm
GetHuman-misszucc indicated the issue is not fixed yet.
Aug 19th, 2018 12:55am