I just opened an account with money gram to send a rent deposit for an apartment and th...

GetHuman-misszucc's customer service issue with Moneygram from August 2018

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The issue in GetHuman-misszucc's own words
I just opened an account with money gram to send a rent deposit for an apartment and the money was taken from my account by money gram and then this morning I was told the transaction was cancelled and my account was closed and I could no longer use moneygram ... they refuse to tell me why it was closed only they were not comfortable with the transaction ... what ever the **** that means... I’m very upset that I tried moneygram in good faith only to be treated like I was a criminal and told I could no longer use money gram not that I would want to after this but I do believe I deserve a REAL explanation and my money returned immediately not have to wait *-** Business days when it took Moneygram all of * seconds to take it out of my account ... I was treated terribly by Moneygram and will definitely warn others against using your services

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Moneygram

Customer service issue
Reported by GetHuman-misszucc
Aug 18th, 2018 - 3 years ago
I have an issue with Moneygram too
Fixed
Seen by 10 customers so far
Similar issue to 1012 others
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Items needed
Payment tracking number
Sender's name
Receiver's name
Amount of transfer

Timeline

GetHuman-misszucc started working on this issue
Aug 18th, 2018 5:49pm
GetHuman-misszucc indicated the issue is not fixed yet.
Aug 19th, 2018 12:55am

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