Hi yesterday without reason my account was ... blocked i think, i can't have an access...

GetHuman-natice's customer service issue with Mojang from March 2021

Help with my Mojang issue
First: share to improve GetHuman-natice's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-natice may need:
Username, Password, and Email address on the account
The issue in GetHuman-natice's own words
Hi yesterday without reason my account was ... blocked i think, i can't have an access to it, when i want to reset my password i don't receive email in my mail box (I receive mojang email from **** ...). I can't find my ID transaction cause my account was a ****-**** present. I'm lost my account have soooo much grades everywhere, I never change my email adress and I've nothin wrong before. I'm so bad actually. Please help me i don't know what I need to do **Thanks for all**Natice

GetHuman-natice did not yet indicate what Mojang should do to make this right.

How GetHuman-natice fixed the problem

We are waiting for GetHuman-natice to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Mojang's attention and get better help faster. Tap below to get started.
Having Mojang issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-natice
Mar 22nd, 2021 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 4205 others
0 customers following this


GetHuman-natice started working on this issue
Mar 22nd 1:05am