Hello! We have * accounts for Minecraft Java edition.*I can log into * account but have...

GetHuman-beldazar's Account Access issue with Mojang from April 2020

Help with my Mojang issue
First: share to improve GetHuman-beldazar's odds
Strength in numbers! Companies respond better when others are watching.
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-beldazar's own words
Hello! We have * accounts for Minecraft Java edition.*I can log into * account but have no success at getting into the other.*And cannot find the log in details.**I was wondering if there is someway you can help me with a account recovery.**Both Accounts will be billed to**Name: Wade Trezise*Address: * Yorkshire Dale, Ballajura.*Western Australia, ******I'm hoping you can help me with e-mail addresses used.**account * is: *****@***.com**I need the details please to the other account for Java.**Thankyou in advance for any help you can give.

GetHuman-beldazar did not yet indicate what Mojang should do to make this right.

How GetHuman-beldazar fixed the problem

We are waiting for GetHuman-beldazar to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Mojang's attention and get better help faster. Tap below to get started.
Having Mojang issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Account Access issue
Reported by GetHuman-beldazar
Apr 15th, 2020 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 3469 others
0 customers following this
Items needed
Email address on the account


GetHuman-beldazar started working on this issue
Apr 15th, 2020 8:13am
GetHuman-beldazar indicated the issue is not fixed yet.
Apr 18th, 2020 8:41am

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies