Basically many years ago I bought minecraft java and last time I was able to log in to...

GetHuman-saagyou's customer service issue with Mojang from December 2018

759 similar
0 following
Help with my Mojang issue
First: share to improve GetHuman-saagyou's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-saagyou's next move: go to the Mojang help center.
Mojang doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-saagyou will want to follow the link below to head to their help center. We will check on GetHuman-saagyou later to make sure it's all set or try to help escalate.
The issue in GetHuman-saagyou's own words
Basically many years ago I bought minecraft java and last time I was able to log in to my account was maybe ****. I can neither remember my email or my current user name.My old username was waterdude*** and my old email was something along the lines of *****@***.com or *****@***.com. I cant access the email or the account anymore and i would like to get my account back as I have purchased the game many times on different platforms such as mobile, xbox***, switch and I even have the bedrock edition. please look into my case as I do not want to spend more money on this game.
GetHuman-saagyou did not yet indicate what Mojang should do to make this right.
I have an issue with Mojang too
How GetHuman-saagyou fixed the problem
We are waiting for GetHuman-saagyou to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Mojang's attention and get better help faster. Tap below to get started.
Having Mojang issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-saagyou fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-saagyou
Dec 2nd, 2018 - 6 mons ago
I have an issue with Mojang too
Not resolved
Seen by 11 customers so far
Similar issue to 759 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Account number (if applicable)
Email address on the account
Billing address
GetHuman-saagyou started working on this issue
Dec 2nd, 2018 3:57pm