Overcharge, * ID*

GetHuman5396437's Overcharge/Strange charge issue with MobStub from October 2020

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Before contacting them, items GetHuman5396437 may need:
Order number, Name on account, Email on account, Product type, Home and billing address, and Phone number on account
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman5396437's own words
I placed order and paid through paypal. It appears I was charged for items not ordered or for same items twice. The one order charge of $**.** * shipping & tax, ($**.**) ID **B*****EF******* I believe is correct and I do have detail of order. The other charge is for is $**.** * shipping & tax ($**.**), ID ********W*******C of which I have no detail except I received a duplicate purse navy ($**.**), most likely part of this charge. *I don't know where or how error occurred, however you were paid. I would just like a refund of $**.** (less the cost of duplicate purse) for merchandise not ordered.*These transactions were on **********. The only merchandise received to date are * purses. Getting close to a month I have not received the "breathable bandanas"*I will return the navy purse according to your policy. **Your assistance with resolving this problem is greatly appreciated.*Respectfully*Karen Powell

GetHuman5396437 did not yet indicate what MobStub should do to make this right.

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MobStub

Overcharge/Strange charge issue
Reported by GetHuman5396437
Oct 23rd, 2020 - 2 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 848 others
0 customers following this

Timeline

GetHuman5396437 started working on this issue
Oct 23rd, 2020 3:38pm