I ordered a photo stick (**G) on December (don’t remember exact date, but was billed on...

GetHuman-eucogco's customer service issue with MobStub.com from January 2019

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The issue in GetHuman-eucogco's own words
I ordered a photo stick (**G) on December (don’t remember exact date, but was billed on December **. Even when inserted on my iPhone *S, I kept getting “your USB is not plugged” message. my husband tried it on his iphone* device as well and was getting the same message. Once it is unplugged, the we are asked to confirm that it is unplugged, but never confirming if it is plugged, only that it is not plugged. Please advise.
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MobStub.com

Customer service issue
Reported by GetHuman-eucogco
Jan 15th, 2019 - a mon ago
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GetHuman-eucogco started working on this issue
Jan 15th 6:35pm
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Jan 15th 6:35pm