I ordered a blue crossbody canvas bag. The snaps do not stay closed. The bag costs...
GetHuman-ameans's customer service issue with MobStub.com from May 2018
Help with my MobStub.com issue
First: share to improve GetHuman-ameans's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ameans's next move: go to the MobStub.com help center.
MobStub.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ameans will want to follow the link below to head to their help center. We will check on GetHuman-ameans later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-ameans may need:
Order number, Name on account, Email on account, Product type, Home and billing address, and Phone number on account
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-ameans's own words
I ordered a blue crossbody canvas bag. The snaps do not stay closed. The bag costs $**.** * shipping. I don’t like the snaps. Being **, closing snaps are extremely hard for me to do. *I would rather have the turn button bodycross purse in blue.
GetHuman-ameans did not yet indicate what MobStub.com should do to make this right.
I have an issue with MobStub.com too
How GetHuman-ameans fixed the problem
We are waiting for GetHuman-ameans to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.