In the last * weeks my Outlook email quit working. At first I could only receive emails...

GetHuman4083416's customer service issue with Microsoft - Tech Support from December 2019

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The issue in GetHuman4083416's own words
In the last * weeks my Outlook email quit working. At first I could only receive emails but I couldn't send any not even to myself. At present my Outlook email is NOT working at all. I can go to the server*wowway web and send and do everthing I was doing with my Outlook email when it was working, but then there's my phone! How do I send to myself, like when I want a picture I took with my phone to go to my email. That's not working either. Oddly enough there's a section on my phone email that says Bible saying for the day-those come thru on my phone but nothing comes thru my computer. I've spent roughly ** hours on this with wowway and you and wowway is saying that the fact that I can send from their web mail shows that my email is fine with them and it's all about my Outlook not working. I've checked the server settings several times but I had to put them back to the original settings of-incoming as I couldn't receive any emails when I WAS getting them,(before it totally quit doing anything), incoming****---outgoing**** both IMAP and BOTH servers are listed as wow webmail-as they always were. Thank you all so much for trying. I'm ** yrs old and I need to respond to some Doctors by email. Thanks again, Mike

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Microsoft - Tech Support

Customer service issue
Reported by GetHuman4083416
Dec 12th, 2019 - 2 years ago
Seen by 11 customers so far
Similar issue to 6703 others
0 customers following this
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GetHuman4083416 started working on this issue
Dec 12th, 2019 1:02pm
GetHuman4083416 confirmed the issue is fixed. Hooray!
Dec 12th, 2019 1:03pm

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