In the last * weeks my Outlook email quit working. At first I could only receive emails...

GetHuman4083416's customer service issue with Microsoft - Tech Support from December 2019

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The issue in GetHuman4083416's own words
In the last * weeks my Outlook email quit working. At first I could only receive emails but I couldn't send any not even to myself. At present my Outlook email is NOT working at all. I can go to the server*wowway web mail-wowway.net and send and do everthing I was doing with my Outlook email when it was working, but then there's my phone! How do I send to myself, like when I want a picture I took with my phone to go to my email. That's not working either. Oddly enough there's a section on my phone email that says Bible saying for the day-those come thru on my phone but nothing comes thru my computer. I've spent roughly ** hours on this with wowway and you and wowway is saying that the fact that I can send from their web mail shows that my email is fine with them and it's all about my Outlook not working. I've checked the server settings several times but I had to put them back to the original settings of-incoming as I couldn't receive any emails when I WAS getting them,(before it totally quit doing anything), incoming****---outgoing**** both IMAP and BOTH servers are listed as wow webmail-as they always were. Thank you all so much for trying. I'm ** yrs old and I need to respond to some Doctors by email. Thanks again, Mike

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Microsoft - Tech Support

Customer service issue
Reported by GetHuman4083416
Dec 12th, 2019 - 2 years ago
Fixed
Seen by 11 customers so far
Similar issue to 6703 others
0 customers following this
Items needed
Software Version
Browser
Email on Account
Phone Number on Account
Computer or Phone Type
Name of Account Holder

Timeline

GetHuman4083416 started working on this issue
Dec 12th, 2019 1:02pm
GetHuman4083416 confirmed the issue is fixed. Hooray!
Dec 12th, 2019 1:03pm

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