My wife hijacked my account and has her own computer, and keeps using mine. I need her...

GetHuman4080561's Account issues with Microsoft - Tech Support from December 2019

Help with my Microsoft - Tech Support issue
First: share to improve GetHuman4080561's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4080561 may need:
Software Version, Browser, Email on Account, Phone Number on Account, Computer or Phone Type, and Name of Account Holder
The issue in GetHuman4080561's own words
My wife hijacked my account and has her own computer, and keeps using mine. I need her to have her own account, and me to have mine. I just upgraded my computer and cannot recover my windows ** pro key. I did a digital download from you when windows ** came out, but cannot find my key. My email is *****@***.com... her email is *****@***.com. Is their anyway we can separate so my password is mine and her password is hers?

GetHuman4080561 did not yet indicate what Microsoft - Tech Support should do to make this right.

How GetHuman4080561 fixed the problem

We are waiting for GetHuman4080561 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Microsoft - Tech Support customer problems.
How Do I Get Microsoft Tech Support to Refund a Charge?How Do I Update My Account Information with Microsoft?What's the best way to get technical support from Microsoft?How do I recover my Microsoft account?
Do you have a customer issue as well?
We can help you get Microsoft - Tech Support's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Microsoft - Tech Support issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Microsoft - Tech Support

Account issues
Reported by GetHuman4080561
Dec 11th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 6683 others
0 customers following this


GetHuman4080561 started working on this issue
Dec 11th, 2019 9:01pm

The Free, Easy Way to Move Services

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians