I contacted your technical support and was given a case number **********, this was so...

GetHuman3764215's Technical Support issue with Microsoft - Tech Support from October 2019

Help with my Microsoft - Tech Support issue
The issue in GetHuman3764215's own words
I contacted your technical support and was given a case number **********, this was so your girl Kavya could activate my window **.*However, whilst she was doing this she asked me to show her a receipt for my new Motherboard, she then went into my emails to copy the receipt and also into my email settings.*Since she disconnected I have been unable to use my emails correctly, when I click to see an email the email shows but then I cannot come out of the email or go back. I also cannot send an email, therefore I require microsoft to put this problem right.*Another issue is that whilst trying to contact your company by phone I am having to wait more than ** minutes a time also I have been cut off by your initial contact Videsh.*Can you understand how this is annoying as well as wasting my time.*I am also sick of listening to your adds at least ** times a call.

GetHuman3764215 did not yet indicate what Microsoft - Tech Support should do to make this right.

How GetHuman3764215 fixed the problem
Your Technical guy Andrew put everything right on my emails, the previous guide had altered my email settings to run with Microsoft Edge. This browser I do not like, therefore Andrew reverted to my original settings, everything is now running fine in Google Chrome!!!!! My Activation code for Windows is also now up to date. Thanks for everything.
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Microsoft - Tech Support

Technical Support issue
Reported by GetHuman3764215
Oct 14th, 2019 - a year ago
Fixed
GetHuman3764215 shared how to fix
Seen by 4 customers so far
Similar issue to 18214 others
0 customers following this
Items needed
Software Version
Browser
Email on Account
Phone Number on Account
Computer or Phone Type
Name of Account Holder

Timeline

GetHuman3764215 started working on this issue
Oct 14th, 2019 6:30pm
GetHuman3764215 confirmed the issue is fixed. Hooray!
Oct 15th, 2019 9:51am

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