Whenever I tried doing lately, an alert page supposedly from Microsoft would pop up, bl...

GetHuman2958768's Technical Support issue with Microsoft - Tech Support from May 2019

Help with my Microsoft - Tech Support issue
First: share to improve GetHuman2958768's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2958768 may need:
Software Version, Browser, Email on Account, Phone Number on Account, Computer or Phone Type, and Name of Account Holder
The issue in GetHuman2958768's own words
Whenever I tried doing lately, an alert page supposedly from Microsoft would pop up, blocking what I was doing and saying that my accounts, including banking, was being compromised by hackers. It happened this past Friday, so this time I called the number provided. I got an employee who took me through a lot of things to try and fix it by giving me the codes so he could log into my computer and control it. Then he said I had a lot of trojans (especially an older one) and compromising things. I was on the phone with him a good * hours or so and he had me go to get a "google play" card so he could clean up my computer. H supposedly was putting the money into my bank account, which he did the *st $***, but something was wrong with that card and he had me go get another one. When we finally got things resolved (at least I thought so) we hung up. He did tell me that both of the $***'s would be put into my account within **-** hours, but I don't think it ever did. The original number I called from the number on the popup (which had a red background) and the tech I talked to gave me this info about himself: Dave Morris An M***(don't remember what he could this number) ***-***** his "toll free" number: *-***-***-**** Ext. ****. He, also, gave me his employee number of MS*****. I'm beginning to think that this might have been a scam and I can't afford that I had $*,*** in my bank account at the time and am a senior citizen on a fixed income and cannot afford to loos this money. I did bring up my windows in the lower left corner and typed in "Microsoft support" to get this phone number: *-***-***-****. My home phone * is ***-***-**** and my cell * is ***-***-****. My email below.
GetHuman2958768 did not yet indicate what Microsoft - Tech Support should do to make this right.
I have an issue with Microsoft - Tech Support too
How GetHuman2958768 fixed the problem
We are waiting for GetHuman2958768 to fix the problem and share the solution with the rest of us customers.
Please help with my Microsoft - Tech Support issue
Do you have a customer issue as well?
We can help you get Microsoft - Tech Support's attention and get better help faster. Tap below to get started.
Having Microsoft - Tech Support issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Microsoft - Tech Support

Technical Support issue
Reported by GetHuman2958768
May 21st, 2019 - a mon ago
I have an issue with Microsoft - Tech Support too
Not resolved
Seen by 3 customers so far
Similar issue to 11899 others
0 customers following this
Timeline
GetHuman2958768 started working on this issue
May 21st 11:17am
GetHuman2958768 indicated the issue is not fixed yet.
May 23rd 3:35pm