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Before contacting them, items GetHuman2239577 may need:
Software Version, Browser, Email on Account, Phone Number on Account, Computer or Phone Type, and Name of Account Holder
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman2239577's own words
on ******** microsoft tech contacted me to say there were activities on my computer and he would have to replace microsoft license, and order to do so he would need $****to start, since my computer had infected network...IP address I needed to purchase a google play card to pay, i did,*call him back and were told the card wouldn't go through to purchase another one for $*** I did, I were also told i will get a refund back for $*** but he couldn't go ahead until the google play acct.were closed out, i didn't talk back to him until ******** then thats when he told me that google play don't give back refunds unless its $****, if i purchase two more cards @ $*** that i will received my whole refund an about ** min. then he call back and said one of those cards didn't go through. so now i'm out of $**** and no computer, he wanted another card, i have had enough. is this the correct procedure , or was i had. he gave me a transaction * his name is mike dawson @*-***-***-**** , the most i should have my computer on and count this as a loss and a lesson learn. please help
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