on ******** microsoft tech contacted me to say there were activities on my computer and...

GetHuman2239577's customer service issue with Microsoft - Tech Support from February 2019

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For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman2239577's own words
on ******** microsoft tech contacted me to say there were activities on my computer and he would have to replace microsoft license, and order to do so he would need $****to start, since my computer had infected network...IP address I needed to purchase a google play card to pay, i did,*call him back and were told the card wouldn't go through to purchase another one for $*** I did, I were also told i will get a refund back for $*** but he couldn't go ahead until the google play acct.were closed out, i didn't talk back to him until ******** then thats when he told me that google play don't give back refunds unless its $****, if i purchase two more cards @ $*** that i will received my whole refund an about ** min. then he call back and said one of those cards didn't go through. so now i'm out of $**** and no computer, he wanted another card, i have had enough. is this the correct procedure , or was i had. he gave me a transaction * his name is mike dawson @*-***-***-**** , the most i should have my computer on and count this as a loss and a lesson learn. please help

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Microsoft - Tech Support

Customer service issue
Reported by GetHuman2239577
Feb 19th, 2019 - 4 years ago
Not resolved
Seen by 36 customers so far
Similar issue to 8459 others
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GetHuman2239577 started working on this issue
Feb 19th, 2019 12:49pm