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Before contacting them, items GetHuman771496 may need:
Software Version, Browser, Email on Account, Phone Number on Account, Computer or Phone Type, and Name of Account Holder
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman771496's own words
I received a notice I had a virus and I should call Microsoft tech support *-***-****. That connected me to tmex experts. They convinced me I needed to renew my Microsoft account for $***.** They state they are Microsoft certified. Is this true are have I been scamed?
GetHuman771496 did not yet indicate what Microsoft - Tech Support should do to make this right.
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