Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1609723 may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman1609723's own words
Order number ***********- FLIR FX Indoor & Outdoor HD Security Camera Bundle *In November, ****, I needed some indoor cameras and was impressed with the Flir promotional material. As a result, I ordered it at $***.**, with tax of $**.** and paid you a total of $***.**.**I received this product and began trying to use it and synch it into my WIFI* after weeks of trying, I was unable to do so. Then I had the IT specialists who service my home computers, take a look at it, two different people. The last one spent considerable time and concluded that it was an outdated product and not supported by FLIR updates that would have been required. They could not get it to work. I finally gave up. I have been so frustrated and then bust with other things that I did not contact your company earlier.**As this product never worked and was destined not to work according to my IT people and I relied on your Company’s obviously misleading promotional material, I request that you please credit the American Express credit card I used. If you need me to return the product I will.**Thank you.**Neil A. Morris *** *** ****
GetHuman1609723 did not yet indicate what Microsoft Store should do to make this right.
I have an issue with Microsoft Store too
How GetHuman1609723 fixed the problem
We are waiting for GetHuman1609723 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.