Grey shadows automatically appear around Power Point chart lines and at the ends of my...

GetHuman2618120's tech support issue with Microsoft Powerpoint from March 2019

Help with my Microsoft Powerpoint issue
The issue in GetHuman2618120's own words
Grey shadows automatically appear around Power Point chart lines and at the ends of my Power Point chart bars. Clicking on the chart bars, then clicking on Chart Effects then clicking on Shadows, then clicking on Pre-sets, then finally clicking on No Shadows does not eliminate the grey shadows at the ends of the bars. Also I tried clicking on no soft edges, but this doesn't work ... Grey shadows automatically appear around Power Point chart lines and at the ends of my Power Point chart bars. Clicking on the chart bars, then clicking on Chart Effects then clicking on Shadows, then clicking on Pre-sets, then finally clicking on No Shadows does not eliminate the grey shadows at the ends of the bars. Also I tried clicking on no soft edges, but this doesn't work.
The shadows problem is happening automatically and does not represent me accidentally selecting shadow effects
How do I stop Power Point from automatically producing shadow effects when I haven't clicked on any shadow effects options?
I've been using Microsoft Office Products for decades
No, that's why I'm contacting you
I have an issue with Microsoft Powerpoint too
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Microsoft Powerpoint

Microsft Power Point
tech support issue
Reported by GetHuman2618120
Mar 28th, 2019 - 22d ago
I have an issue with Microsoft Powerpoint too
Fixed
Seen by 9 customers so far
Similar issue to 14 others
0 customers following this
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Timeline
GetHuman2618120 started working on this issue
Mar 28th 6:08pm
GetHuman2618120 indicated the issue is not fixed yet.
Mar 31st 6:44pm
GetHuman2618120 indicated the issue is not fixed yet.
Mar 31st 7:38pm
GetHuman2618120 indicated the issue is not fixed yet.
Mar 31st 8:09pm
GetHuman2618120 indicated the issue is not fixed yet.
Mar 31st 8:10pm
GetHuman2618120 indicated the issue is not fixed yet.
Apr 3rd 6:15pm