Hi this is about metrobank mobile banking. * months ago I went to my Metrobank Branch t...

GetHuman-tinyap's Account Access issue with Metrobank from April 2020

Help with my Metrobank issue
First: share to improve GetHuman-tinyap's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-tinyap may need:
Name on the account, Billing address, and Email address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-tinyap's own words
Hi this is about metrobank mobile banking. * months ago I went to my Metrobank Branch to have my mobile number change because I changed my new number (***********). So they asked me to fill out something so I did. But when I tried using it now to pay my bills and transfer money to other banks I can’t go thru anymore. Because my old number (***********) is still linked on my metrobank mobile bank. I have * accounts in my metrobank mobile bank and I think they haven’t or forgot to change it. Kindly do something I really need to access my metrobank mobile banking this time. I can’t get my otp. I hope to hear from you soon. Thank you! Keep Safe!**- Christine Mae Lagandaon

GetHuman-tinyap did not yet indicate what Metrobank should do to make this right.

How GetHuman-tinyap fixed the problem

We are waiting for GetHuman-tinyap to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Metrobank's attention and get better help faster. Tap below to get started.
Having Metrobank issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Metrobank

Account Access issue
Reported by GetHuman-tinyap
Apr 13th, 2020 - 6 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 1155 others
0 customers following this

Timeline

GetHuman-tinyap started working on this issue
Apr 13th 6:26pm

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers