I paid extra at the beginning of my start up service to have my first bill due on the f...

GetHuman4548145's Payment Arrangement issue with Metro PCS from March 2020

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The issue in GetHuman4548145's own words
I paid extra at the beginning of my start up service to have my first bill due on the first of april. My service was suspended on the **th for non payment..they would only give me a * day extension even tho I have already paid in advance to have it due on the first, he said to call back after the * days and that we would be able to find a way to get it extended so I could pay my bill on the first like it was supposed to be in the first place. Now I'm being told that there is nothing that can be done and my service is just suspended..I didn't plan on being laid off no one did but the virus is not in my hands and I dont get unemployment till the first. I need my services to be able to call my unemployment. Is there any way to restore my service until April *st. Also when I signed up I was suppose to get ** dollars back for adding the tablet and i never recieved that.

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Metro PCS

Payment Arrangement issue
Reported by GetHuman4548145
Mar 29th, 2020 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 8660 others
0 customers following this

Timeline

GetHuman4548145 started working on this issue
Mar 29th, 2020 9:03pm