I purchased a upgrade phone on November * **** at that time I also paid my bill. On Nov...

GetHuman4046736's customer service issue with Metro PCS from December 2019

Help with my Metro PCS issue
First: share to improve GetHuman4046736's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4046736 may need:
8 Digit PIN, Phone number, and Name on account
The issue in GetHuman4046736's own words
I purchased a upgrade phone on November * **** at that time I also paid my bill. On November * my service was interrupted so I did an extension so I could talk to customer service. I have * lines and * didn't work the whole month and my main number didn't have data. I continued to call customer service but still hasn't been any change. I went out of town and had to put $* on data so I could GPS. On December * I called again cause my other lines still don't have service and they keep telling me well your bill is due so pay $*** but I paid $*** last month and didn't get service. I lost a lot of money with my business behind all of this. I just let a store and still no satisfaction. I even has requested for my device to get unlocked so I can change services. I even done the extension and it's still not working!!

GetHuman4046736 did not yet indicate what Metro PCS should do to make this right.

How GetHuman4046736 fixed the problem

We are waiting for GetHuman4046736 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Metro PCS's attention and get better help faster. Tap below to get started.
Having Metro PCS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Metro PCS

Customer service issue
Reported by GetHuman4046736
Dec 5th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 8524 others
0 customers following this


GetHuman4046736 started working on this issue
Dec 5th, 2019 5:34pm