Metro PCS sold me a package for $** for Amazon Prime and Amazon Prime for movies in to...

GetHuman3937978's customer service issue with Metro PCS from November 2019

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The issue in GetHuman3937978's own words
Metro PCS sold me a package for $** for Amazon Prime and Amazon Prime for movies in to put it on your TV in the United States it was not able to be used on up until ** days ago you've charged me $** from for * months this is crazy you put the money back in my account then you took it back out not right. You should not have been selling Amazon Prime for TV for streaming when it could not be used in the United States. I would like you to send me a check for $*** to my address PO Box **** to settle the difference of this San Antonio Florida ***** if not I will be putting all over social media on how you rip people off saying they could get Amazon Prime TV and movies streaming I could not even stream over to my tablet it didn't work there are plenty of times when I didn't have internet when my phone didn't work when you shut my phone off because someone called and said to shut my phone off when I paid my bill I was very disgusted so I moved to a different phone company I would appreciate it if you give me back my money my bank account is closed and I no longer have a bank account because they kept all my money so I couldn't open up account I would appreciate if you send me $*** it really should be *** to the address above the address again is PO box **** San Antonio Florida ***** if this is not done within a week that I have this check I will have to take other action to prove that I do not get what I was paying for and how many times I have to call you to get my service to work in. It wasn't once it wasn't twice it was three and four times every time I asked you to do something about it you said you would but never reimburse me for anything. What happened to the customer always being right. He also owe me $** three times for over drawing my account. Because you went back in and took the money that you gave me back so they charged me $** for each pain receptors $** three times when it should have been $** * times. So what are you going to do to make me satisfied with what you have done. I left you and I know two other people are going to leave you right away

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Metro PCS

Customer service issue
Reported by GetHuman3937978
Nov 14th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 74 others
0 customers following this

Timeline

GetHuman3937978 started working on this issue
Nov 14th, 2019 7:14pm

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