Metro PCS sold me a package for $** for Amazon Prime and Amazon Prime for movies in to...
GetHuman3937978's customer service issue with Metro PCS from November 2019
Help with my Metro PCS issue
First: share to improve GetHuman3937978's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3937978 may need:
8 Digit PIN, Phone number, and Name on account
The issue in GetHuman3937978's own words
Metro PCS sold me a package for $** for Amazon Prime and Amazon Prime for movies in to put it on your TV in the United States it was not able to be used on up until ** days ago you've charged me $** from for * months this is crazy you put the money back in my account then you took it back out not right. You should not have been selling Amazon Prime for TV for streaming when it could not be used in the United States. I would like you to send me a check for $*** to my address PO Box **** to settle the difference of this San Antonio Florida ***** if not I will be putting all over social media on how you rip people off saying they could get Amazon Prime TV and movies streaming I could not even stream over to my tablet it didn't work there are plenty of times when I didn't have internet when my phone didn't work when you shut my phone off because someone called and said to shut my phone off when I paid my bill I was very disgusted so I moved to a different phone company I would appreciate it if you give me back my money my bank account is closed and I no longer have a bank account because they kept all my money so I couldn't open up account I would appreciate if you send me $*** it really should be *** to the address above the address again is PO box **** San Antonio Florida ***** if this is not done within a week that I have this check I will have to take other action to prove that I do not get what I was paying for and how many times I have to call you to get my service to work in. It wasn't once it wasn't twice it was three and four times every time I asked you to do something about it you said you would but never reimburse me for anything. What happened to the customer always being right. He also owe me $** three times for over drawing my account. Because you went back in and took the money that you gave me back so they charged me $** for each pain receptors $** three times when it should have been $** * times. So what are you going to do to make me satisfied with what you have done. I left you and I know two other people are going to leave you right away
GetHuman3937978 did not yet indicate what Metro PCS should do to make this right.
I have an issue with Metro PCS too
How GetHuman3937978 fixed the problem
We are waiting for GetHuman3937978 to fix the problem and share the solution with the rest of us customers.
Please help with my Metro PCS issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Metro PCS customer problems.
We can help you get Metro PCS's attention and get better help faster. Tap below to get started.
Having Metro PCS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Customer service issue
Reported by GetHuman3937978
Nov 14th, 2019 - a year ago
I have an issue with Metro PCS too
Seen by 2 customers so far
Similar issue to 74 others
0 customers following this
GetHuman3937978 started working on this issue
Nov 14th, 2019 7:14pm
Paying Too Much for Your Plan?
Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.