I want the highest person that deals with customers all along the United States no one...

GetHuman1711813's customer service issue with Metro PCS from December 2018

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The issue in GetHuman1711813's own words
I want the highest person that deals with customers all along the United States no one's on the Philippines on someone in the United States like Texas is supposed to be your main office please call me this matter needs to be taken care of immediately ***-***-**** my name is jeananne Todd Harbor please call me about my card was duplicated at one of your stores in Springfield Illinois the police are involved my department is involved with my bank and I have been calling you for the last year I never had anything like that happen but I've been getting nothing but refurbished phones I bought two Bluetooth through you and their junk no I want something done about it I want you to know what to the State's Attorney General's office and believe me or attorney general's *** so please if you cared anything about your customers in your business make sure you call me at anytime I want to get this resolved I loved Metro until the last year I knew something was up I called you operators and customer care at your *** number for the last year every at least twice a month knowing we were all being ripped off and I want something done about I want you to resolve it I want you make you use to make your wrongs right and to get better people in there unless I don't know did you tell him was okay they're saying you said it was okay to sell old phones old speakers or Chargers how do you get a phone I paid my bill on the **th got a new phone on the *st and I don't have no data you know that that just doesn't add up but thank you I'd appreciate if you call me I really would and we get this resolved please call me anytime thank you so much and happy holidays
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Metro PCS

Customer service issue
Reported by GetHuman1711813
Dec 8th, 2018 - 6 mons ago
I have an issue with Metro PCS too
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Seen by 3 customers so far
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Timeline
GetHuman1711813 started working on this issue
Dec 8th, 2018 1:05am
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Dec 8th, 2018 1:06am
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Dec 8th, 2018 1:06am