I went into a Metro pcs store and explained that my family members have a T-mobile fami...

GetHuman1320043's customer service issue with Metro PCS from October 2018

2 views
 | 
18197 similar
 | 
0 following
Help with my Metro PCS issue
First: share to improve GetHuman1320043's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1320043 to get a Metro PCS rep on the line!
Always use the GetHuman Phone tocall Metro PCS. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1320043 may need:
8 Digit PIN, Phone number, and Name on account
The issue in GetHuman1320043's own words
I went into a Metro pcs store and explained that my family members have a T-mobile family account and asked if it is true that metro uses the same network as T-mobile. I told her that I need a cell phone that will work with T-mobile but there is no t-mobile store near me and went there to buy a phone if it will work. I was assured it will work but I need have phone on Metro for service for a month. So I bought phone and used until the month of service ended and tried unlocking to use and after a long search found that I must use phone on Metro network for * months to unlock and cannot have any loss in service or time starts over! I feel cheated and would like my phone unlocked to use on T-Mobile which is the same company and I have already got a T-Mobile sim card and phone number for a usable phone!
GetHuman1320043 did not yet indicate what Metro PCS should do to make this right.
I have an issue with Metro PCS too
How GetHuman1320043 fixed the problem
We are waiting for GetHuman1320043 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Metro PCS's attention and get better help faster. Tap below to get started.
Having Metro PCS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Metro PCS email you?
This email address isn't valid
Follow this issue
See how GetHuman1320043 fixes it.
This email address isn't valid

Metro PCS

Customer service issue
Reported by GetHuman1320043
Oct 11th, 2018 - a mon ago
I have an issue with Metro PCS too
Not resolved
Seen by 2 customers so far
Similar issue to 18197 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1320043 started working on this issue
Oct 11th 5:10pm