My name is Paul fonner I originally open up an account under my name without showing a...

GetHuman1309821's customer service issue with Metro PCS from October 2018

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The issue in GetHuman1309821's own words
My name is Paul fonner I originally open up an account under my name without showing a driver's license etc etc my ex-wife kept stalking me and I had to keep changing my phone number so one of your sales rep says how about we just change your name and email account on your Metro PC account and she asked me for a high security password I gave her my high security password and obviously she typed it in wrong and now I am a very displeased Customer because I cannot use my Wi-Fi share data and I pay my bill at least * to * weeks in advance every month with an extra ** gig high-speed data Internet my phone number is ***-***-**** my account name is Paul Jax Taylor. When I set up my high security password it was Paul JaxTaylor *** *** ****. That was my high security password that she was supposed to type incorrectly and now I just topped up and it will not let me log in and I want this problem fixed immediately I'm already losing money with your company because of my wife I share data being in the red zone when it should have been restored please call me immediately

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Metro PCS

Customer service issue
Reported by GetHuman1309821
Oct 10th, 2018 - 3 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 18061 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account


GetHuman1309821 started working on this issue
Oct 10th, 2018 4:39pm

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