Yes I bought four phone's in May or June. Loved the service. However the end of July I...

GetHuman1156031's customer service issue with Metro PCS from September 2018

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The issue in GetHuman1156031's own words
Yes I bought four phone's in May or June. Loved the service. However the end of July I moved. We had no service. I payed a hundred dollars for July and August and could not use our phones I was told by one of the Metro stores I may have to switch Carrier's Metro tried everything to get my service to work. So when I switched service. Metro told me they would not unlock my phone's. Phone's we paid for and love . So we lost money for phone's that can't be used I was wondering if there would be anyway to unlock our phones. We like them and haven't had them long and May switch back to y'all soon as we're able too. My husband draws retirement and we can't afford more phone's like these right now. Any help would be greatly appreciated

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Metro PCS

Customer service issue
Reported by GetHuman1156031
Sep 17th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 15271 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account

Timeline

GetHuman1156031 started working on this issue
Sep 17th, 2018 5:56pm