I want a phone that works that doesn't cost me an arm and a leg!!! I want to talk to an...

GetHuman1042927's customer service issue with Metro PCS from August 2018

Help with my Metro PCS issue
The issue in GetHuman1042927's own words
I want a phone that works that doesn't cost me an arm and a leg!!! I want to talk to an actual person! So far both of my phones have gone bad in **days and you refused to replace them... The phones aren't cheap they should last longer then **days! When my Friend upgraded his phone he got a free smart phone and I'm told I can't which is bullshit! And I'm on his plan! If you don't care about your customers I want out! At least tracfone phones were reliable and got service everywhere
People can't afford ***.** or more every * months for a new phone... And at those prices the phone should last more then ** days! I'm a single disabled mother I can't afford that
Either a new phone free or out of of metro pcs
I was telling people to make the switch and people did! I had over ** friends switch! Now they wanna switch back because they think I lied to them because in the beginning metro PCs was good now it *****
Talked to people in the stores because my phone won't let me talk to a actual metro PCs person when I dial customer care
I have an issue with Metro PCS too
How GetHuman1042927 fixed the problem
Its not fixed
Please help with my Metro PCS issue
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Metro PCS

Lg aristo
Customer service issue
Reported by GetHuman1042927
Aug 27th, 2018 - 4 mons ago
I have an issue with Metro PCS too
Fixed
Seen by 5 customers so far
Similar issue to 12395 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman1042927 started working on this issue
Aug 27th 6:56pm
GetHuman1042927 confirmed the issue is fixed. Hooray!
Aug 27th 6:56pm